Privacy statement

Key Bridge is committed to protecting your privacy and ensuring you have a positive experience on our websites and in using our products and services.

The abbreviated version

  • We collect your information only with your consent; and
  • we only collect the minimum amount of personal information that is necessary to fulfill the purpose of your interaction with us or as required by regulation; and
  • we do not sell information to third parties; and
  • we only use your information as this Privacy Statement describes.

What this privacy statement covers

This Key Bridge Privacy Statement covers how Key Bridge treats personal information collected by us through our websites and online services. It does not apply to those sites of services that do not display or link to this Privacy Statement or that have their own privacy statements.

Collection of personal information

We will always tell you before we collect any Personal Information from you and we will inform you of the purpose of the collection. “Personal Information” is any information that can be used to identify an individual, and may include, but is not limited to, name, email address, postal or other physical address, credit or debit card number, title, occupation, and other information required to provide a service, or to carry out a transaction that you have requested.

Uses of personal information

We will only use Personal Information in the way we specified when it was collected. We will not subsequently change the way Personal Information is used without your consent.

Communication preferences

Communications from us will clearly identify Key Bridge as the sender. You may configure the type of notifications and promotional communications that you wish to receive on the Account Manager Notifications tab.

These preferences may not apply to the receipt of mandatory service communications that are considered part of certain online Services which you may receive periodically unless you cancel the Service in accordance with its terms and conditions.

Sharing your personal information

We do not sell, rent, share or trade Personal Information to third parties for any purpose unless you have granted us permission to do so, except:

  • We may share Personal Information within Key Bridge or any of our subsidiaries for purposes of data processing or storage.
  • We may also share Personal Information with business partners to provide a service or transaction requested by you. This may include processing and shipping orders, processing credit card transactions, providing customer support or as may be required to implement a Service. When this occurs, we only provide third parties with the minimum amount of Personal Information necessary to complete/provide the requested service or transaction, and the third parties are not permitted to use Personal Information except for the limited purpose of completing/providing the requested service or transaction.

We may respond to subpoenas, court orders, or legal process by disclosing Personal Information and other related information, if necessary. We also may choose to establish or exercise our legal rights or defend against legal claims and use Personal Information in this regard as appropriate.

We may collect and possibly share Personal Information and any other additional information available to us in order to investigate, prevent, or take action regarding illegal activities, suspected or potential fraud, brand protection, violations of Key Bridge’s terms of use, or as otherwise required by law or official demand.

Security of your personal information

Key Bridge is committed to protecting the Personal Information you share with us. When we transfer sensitive personal data (for example, credit card information) over the Internet, we protect it using encryption technology.

We utilize a combination of industry-standard security technologies, procedures, and organizational measures to help protect your Personal Information from unauthorized access, use or disclosure. However, no method of transmission over the Internet, or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its security.

We recommend you to take every precaution in protecting your Personal Information when you are on the Internet. For example, change your passwords often, use a combination of letters and numbers when creating passwords, and make sure you use a secure browser.

Use of cookies and other web technologies

Like many websites, Key Bridge may use or employ automatic data collection tools, such as cookies, embedded web links and web beacons. These tools collect certain standard information that your browser sends to our website such as your browser type and the address of the website from which you arrived at our website. They may also collect information about your Internet Protocol (IP) address and link selection (for example, the pages you view and the links you click). These tools may help to make your visit to our website easier, more efficient and more valuable by helping us to simplify or improve web forms, provide you with customized content and automating certain authentication procedures.

Our website may include widgets, which are interactive mini-programs that run on our site to provide specific services from another company (e.g. displaying news, support forums, blog entries, etc). Personal information, such as your email address, may be collected through the widget. Cookies may also be set by the widget to enable it to function properly. Information collected by this widget is governed by the privacy policy of the company that created it.

Linked websites

Our websites and services may provide links to other third-party websites and services which are outside our control and not covered by this Privacy Statement. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage you to review the privacy statements posted on these (and all) sites you visit.

Support forums

If you participate in a discussion forum on a Key Bridge website you should be aware that the personal and other information you provide there will be made broadly available to others, and can be read, collected or used by other users of these forums, potentially inside or outside Key Bridge, who have access to that discussion forum. This personal information, if collected, could also be used to send you unsolicited messages. We are not responsible for the Personal Information or any other information you choose to submit in these forums.

We may post customer testimonials/comments/reviews which may contain personal information including name, title and photograph. We do obtain the customer's consent via email prior to posting the testimonial to post their name along with their testimonial.

Questions or comments?

We value your opinions. Should you have any privacy-related questions or comments related to this Key Bridge Privacy Statement, please send an email to with the subject line "Privacy".

Updates to this Key Bridge Privacy Statement

Key Bridge may update this privacy statement from time to time, so please review it frequently. We will post a notice to this policy and the home page link whenever this privacy statement is materially changed so that you can understand what information we collect, how we use it, and under what circumstances, if any, we may disclose it. Your continued use of the Key Bridge website after any change will signify and confirm your assent to those changes.

All material is copyright © Key Bridge and/or its affiliates. All rights reserved. Use is subject to license terms.


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