Connected Applications Terms of Service

These terms apply when you use third-party applications ("apps") that connect to your Key Bridge account. We provide the login and handle billing, but the apps themselves are built and run by other companies.

By connecting or buying a third-party app, you agree to these rules in addition to our main Terms of Service and Customer Agreement.

Who Can Use Connected Apps
You must:

  • Be at least 13 years old (or the minimum age required in your country).
  • Have a valid Key Bridge account.
  • Have the authority to agree if you're doing this for a company or organization.

How Connected Apps Work
When you add or buy a third-party app:

  • You use your Key Bridge login to access it.
  • We handle all payments (if it's paid).
  • The third-party developer provides and supports the app.

The developer is fully responsible for:

  • How the app works and what it does.
  • Its features and content.
  • Customer support.
  • Fixing problems or handling complaints about the app.

We are not responsible for the app itself. If the developer has their own terms or privacy policy, those apply too (we'll link to them when possible).

Payments
All charges go through us and follow our standard Customer Agreement.

  • Billing is usually monthly or yearly.
  • There are no refunds for partial periods — access continues until the paid period ends.
  • You can remove or cancel the app anytime in your account Settings.

Contact support@keybridgewireless.com with billing questions.

Your Data and Permissions
To make the app work, we share the minimum info needed (usually your name, user ID, and email). You'll always see exactly what we're sharing and can approve or deny it.

You stay in control:

  • Remove the app in your Settings anytime.
  • Once removed, the developer can no longer access your account.

The developer is responsible for keeping your data safe and deleting it when access ends. Check their privacy policy for details.

Updates and Removal
Developers may update their apps automatically (for fixes or new features).

We may block or remove an app if required by law or our policies. If that happens, we'll work with the developer to let you know and help find a solution.

Your Responsibilities

  • Your access to an app is personal and can't be transferred or resold without the developer's permission.

Service Levels
Our CBRS Service Level Agreement does not apply to third-party applications. Third-party providers may offer their own SLA — you should check if reliability is important to you.
Note: Our SAS and ESC services are 100% in-house — no third-party apps are used there.

Questions?
Contact us at info@keybridgewireless.com.

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